Larry Ullman's support forums are free for anyone to use, whether or not you've read or purchased one of Larry's books (although that is encouraged). After you register, please take a moment to read the guidelines linked at the top of the page. Doing so will guarantee you a faster response. The most important thing to remember is that you're asking for FREE help from strangers here. Be courteous, post your message in the proper forum, provide all the requisite details, and you'll get a relatively quick reply (normally within a day or two), probably from Larry Ullman himself.