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i'm working on Ch.11 on a windows 7 with php 5.3...after downloading xampp. i put the text file: quotes.txt in the web root directory. (Is this the same area where htdocs is located?) after finishing add_quote.php and uploading it to my browser, i'm getting an error that reads: "Your quotation could not be stored due to a system error." So, i guess i'm not able to send my quote to the quote.txt file. Is it my file permissions or is it my file location that is the problem? I didn't do anything to the file permissions because the book is a bit hazy as to how windows users should deal with this. If there are any suggestions as to how i can resolve this, I'd appreciate it.